Veralytics FAQ

Veralytics is a smart merchant statement dashboard that transforms your processing statements into structured, visual intelligence - with automated insights about your payment environment and your customers. It is a product of Verisave, built to give you visibility into what you are paying, why, and what is changing.

During the beta phase, your Verisave team handles it. Merchant processing statements are uploaded, parsed, verified for accuracy, and published to your dashboard. Self-service uploads for admin users are rolling out in a future update.

Smart Insights surfaces automated, plain-language takeaways about your payment activity at the top of your dashboard. Instead of requiring you to interpret charts manually, Smart Insights identifies what changed - rate shifts, volume patterns, fee anomalies, savings milestones - and explains what it means. Smart Insights is currently rolling out.

Use the reset option on the login page. You will receive an email with a link to create a new password.

Negative savings can occur when rate or fee changes temporarily increase your costs above the baseline established before Verisave negotiations. This can happen due to interchange updates from card networks, changes in your transaction mix, or seasonal volume shifts. Your account manager can explain the specific cause for any month showing negative savings.

Yes. Veralytics uses encryption in transit and at rest, role-based access controls, and daily automated backups. Your data is isolated at the account level. For full details, see the Security and Data Privacy page.

Your Verisave account manager is your first point of contact for anything related to Veralytics - data questions, feature help, or account reviews. For login or access issues, reach out to your account administrator.